Resume of
TIMOTHY W. RAULS
15326 Banyanwood Avenue
Baton Rouge, La. 70816
(504) 752‑6178
EXPERIENCE:
July 2002 - Present: Tim’s Computers, Inc. (225) 272-0062
2138 S.Sherwood Forest, Baton Rouge, LA 70816
Owner of computer retail store providing sales and service of new and used computer systems. Full inventory of computer components and peripherals for purchases from general public. Provide free estimates for both repairs and upgrades on all IBM compatible computer systems. Complete service department providing on-site services for both residential and commercial customers. Networking for both wired and wireless systems for broadband high speed internet. Sales for Websites provided by Ipowerweb web hosting services.
May 1997 – July 2002: ACOM of Louisiana, Inc. (225) 272-1099
11212 Muriel Avenue, Baton Rouge, LA 70816
Co-Owner of computer retail store. Sales Manager, Marketing and Management for fastest growing computer store in Baton Rouge, LA. Handled all sales decisions and training of sales representatives. Participated in all outside sales marketing for local Business Expos and Cajun Clickers Computer Club. Built solid foundation for the best computer store in town with quality parts and service and support after the sale. Grew customer database by visiting customers offices and provided consulting for future computer needs and growth in their business.
OCT 1989 – MAY 1997: COMP/ACCT Discount Computers (504) 272-4754
11061 Muriel Avenue, Baton Rouge, LA 70816
Sales Manager: Inside and outside sales, deliveries and service for previous customers and new walk in customers. Complete line of computer systems, printers, peripherals and accessories. Personal interests with Novell LAN systems, communications and CD-ROM drives.
JAN 1989 ‑ OCT 1989: Uniserv, Inc. (504) 292-6501
17714 Industriplex, Baton Rouge, LA 70809
Service Representative: Technical service and support for BISS customer base merged with Uniserv, Inc. in December of 1988. Assembled IBM compatible computers and provided delivery and setup.
New technical training on Texas Instruments products including TI‑990 minicomputers, terminals, computers, and printers.
MAY 1988 ‑ JAN 1989: BISS of Louisiana, Inc. (504) 295-0260
5432 Superior Drive, Baton Rouge, LA 70816
Service Representative: Complete setup, check‑out and installation of new equipment purchased from BISS. Provided training, technical support, and preventive maintenance for computers, printers and network systems. Complete service and preventive maintenance on BTI 91690 MICR Document Processor also provided through BISS of Louisiana, Inc.
JAN 1987 ‑ MAY 1988: Landmark Data Systems, Inc. (601) 969-0280
Two Old River Place, Jackson, MS 39216
Service Technician: Job duties included complete installation of all computer systems, service and support. Computer systems included IBM PS/2's, IBM PC's and compatibles, Novell Networks and Multi‑User Systems.
APR 1985 ‑ DEC 1986: BISS of Louisiana, Inc. (504) 295-0260
5432 Superior Drive, Baton Rouge, LA 70816
Service Technician: Job duties consisted of the installation of computers and basic training of operating procedures. Provided preventive maintenance and technical support to customers. Assembled IBM PC compatibles and installed software applications as required.
* See Attached Equipment Listing
PERSONAL:
Date of Birth October 9, 1964
Marital Status Married, 2 Children
Health Excellent
Hobbies Computers
Computer Games
dBase III Programming
DOS/Applications Tutoring
Karate
EDUCATION:
JAN 1988 ‑ MAY 1988 Hinds Comm. College - Jackson, MS.
Basic Electronics
JAN 1984 ‑ AUG 1984 Louisiana State University
General Studies
OCT 1983 North Harris Community College
Basic Programming Course
MAY 1982 ‑ Graduated Klein High School
Spring,Texas
OCT 1978 ‑ High School Woodlawn High School
Baton Rouge, LA.
PROFESSIONAL EDUCATION:
Novell Reseller's Authorization Course ‑ Covered Novell's complete hardware and software product line including communications products. Covered system planning, installation procedures, service and support. Focused on topologies, internal & external bridging, mainframe connections, and remote access to LAN systems. This course also provided hands on training on Novell's SFT Level II 2.12 operating system. (October 1988)
XEROX Ventura Desktop Publisher 2.0 ‑ Sales and training seminar
BTI 91690 MICR Document Processor Technical Course ‑ Bank sorter used by major manufacturers such as IBM, NCR, Banctec and Wasau Accounting Systems. Training covered usage of sorter, power distributions, electronic overview, diagnostics, trouble‑shooting, mechanical adjustments, and maintenance procedures. Options for this sorter included OCR, Logo/Date endorser, ink jet and microfilmer. (June 1988)
LSU Summer Drafting Institute ‑ This course emphasized computer graphics and hands on experience with AutoCAD. The course covered complete board drafting including the fundamentals of drafting, isometric views and piping. (June 1986 ‑ August 1986)
Louisiana State University Division of Continuing Education ‑dBase II (September 1985)
NCR Point of Sale Software Training Seminar (November 1985)
REFERENCES:
Mike Wilson: RTC of Louisiana
Perkins Road, Baton Rouge, LA 12345
(504) 769-5632
Hugh Wagner: Fifth Generation Systems
Industriplex Blvd., Baton Rouge, LA. 70809
(504) 291‑7221
Marvin Owen: Marvin E. Owen CPA/Attorney at Law
3036 Brakley Drive, Baton Rouge, LA. 70816
(504) 292‑0099
Raywood Trahan: FIserv, Inc. ‑ Client Services
1900 Lobdell Blvd., Baton Rouge, LA. 70806
(504) 231‑6400
Randy Laurant: The Computer Doctor
Baton Rouge, LA. 70816
(504) 753-7070
Randy Wesley: PASTTIME Resturant
Baton Rouge, LA.
* Attached Equipment Listing
Below is a list of computer systems, operating systems, peripherals and software applications that I have worked with in the past years. Some of these products required either manufacturer, distributor, or third party support.
Windows Server 2000/Windows NT Server
Windows XP Home/Professional
Windows 2000 - Windows 9x/ME - Windows 3.11
LAN Systems
Windows Operating System
- Dedicated Servers & Peer-to-Peer
10NET
Lantastic
MainLAN
Novell Networks
Ethernet Gateway
Star Token Ring
Stand‑Alone Systems
Vector Graphics Northstar Advantage/Horizon
IBM PC/XT/AT Clones IBM PS/2's & IBM PC's
AST, ALR & Micronics 386's
Multi‑User Systems
Alloy ATNX/NTNX Corona Mega PC's
NorthStar Dimension TI 990
Older Operating Systems
CP/M
DOS & Concurrent DOS
LAN & Multi‑User
Terminals
Kimtron Link
Qume Televideo
Texas Instruments
Printers
Citizen Epson
Fujitsu HP Laserjet
NEC Okidata
OTC 700 Qume
Texas Instruments Canon
Software Applications
Spreadsheets Database
Word Processors Communications
Utility & Diagnostics Graphics
Terminal Emulators
Texas Instruments IBM
Burroughs
MICR Document Processor
BTI 91690